Emerson Knives FAQs

• Yes! Our showroom is open Tuesday–Thursday: 8:00 AM – 4:00 PM.
• Closed Mondays, Fridays, Saturdays, and Sundays.

Yes, our hours may vary on holidays. Contact us via email or phone for specific holiday hours.

• We use USPS and UPS.
• Customers may choose their preferred courier at checkout.
• For Military APO or FPO inquiries, email info@emersonknives.com.

• Always insure your package and keep tracking information. Please refrain from including Emerson Knives on the outside of the box.
• Shipping address:
  Shipping Department
  1234 254th Street, Harbor City, CA 90710
• Do not use padded envelopes—use a sturdy box.
• Secure the knife with a rubber band.
• Place the knife in a zip-lock bag and tape it to the inside of the box, or add padding to prevent it from shifting.
• Seal the box with strong shipping tape.
• Do not ship knives with blood—we charge a $100 HAZMAT fee for knives received this way.
• Our office is closed Friday–Sunday. Any package attempted to be delivered during closure will be received the following Monday.

• Yes, currently we ship apparel, accessories, and parts internationally through our website.
• We do not ship knives internationally via the website.
• If you live outside the U.S. and want to purchase a knife, please email info@emersonknives.com.

Delivery time depends on the shipping option selected at checkout. Estimated delivery times are listed with each option.

Standard returns incur an 8% restocking fee.

Knives that are engraved, modified, or personalized—including serrations, drill & tap, or other custom work—are not eligible for return.

Log in to your customer account to initiate a return. You can request a prepaid return shipping label and track your return status.

• Emerson Knives warrants to the original owner that any knife returned for warranty work and found defective will, without charge, be repaired or replaced at Emerson’s discretion.
• The warranty covers parts and labor but does not cover normal wear, re-sharpening, neglect, misuse, or shipping costs.
• Custom work or owner modifications void the warranty.
• Emerson Knives is not responsible for claims resulting from violation of federal, state, or local laws regarding purchase, ownership, carry, use, or resale.

• Download and complete our Warranty & Service Request Form.
• Include the completed form inside your package when shipping your knife.
• See “How do I pack my knife to ship it to you safely?” section above for detailed instructions.
• Do not ship knives with blood—$100 HAZMAT fee applies.

• Yes. Step-by-step instructions are available on our site.
• Emerson knives are single-edge sharpened, which may seem unusual but is actually simpler than double-edged knives.
• Please view our sharpening instructions page if you need guidance.

We don’t provide a specific angle. Different models and blade shapes may have slightly different angles—there’s no universal standard.

A simple method: blacken the edge with a marker and remove all black during sharpening to achieve the correct angle.

A word from the owner:
"I frequently get emails and phone calls about using a sharpening tool, fixture, or gadget to sharpen an Emerson knife. The first question that is always asked is this, “What is the angle on the edge of an Emerson Knife?”

Well I’m going to be real frank with you. I don’t know. I think it is somewhere between 25 degrees and 35 degrees.

All of our knives are sharpened by hand and I don’t pay attention to the exact angle. Different models and blade shapes are sharpened slightly different from each other, so there would never be a standard angle for Emerson Knives in any case.

If you are worried about the angle to set your fixture to, just blacken the edge of the knife with some black magic marker and set your fixture to remove the black marker all the way to the edge. You then have the correct angle.

All I know is that when they leave our shop they are sharp, real sharp, and I know that if we can do it, you can too. Just don’t over complicate the process."

— Ernest Emerson

No. Only knives produced directly by Emerson Knives are serviced. We do not service collaborations such as Kershaw, Benchmade, or Pro-Tech, etc.

• 154CM steel is high-carbon tool steel—stain-resistant but not rust-proof.
• Rust may appear from environmental exposure, acidic or alkaline perspiration, or trapped dust and lint.
• Everyone’s body chemistry is slightly different; some people’s perspiration is more acidic and can accelerate surface rust.
• We wipe blades with Sentry Tuf Cloth before assembly, but once exposed to certain conditions, rust may appear.
• This does not indicate defective steel. Cleaning and oiling maintain performance.

Chisel grind (beveled on one side) increases strength, reduces drag, and is easier to sharpen. Inspired by the properties of a wood chisel—applied to knives, it has almost magical effectiveness.

Signature design. No performance difference; chosen for visual reference.

Titanium is lightweight, nearly unbreakable, corrosion-resistant, and non-magnetic.
Emerson bonds tantalum carbide micro-crystals to the edge for sharpness and durability.

Yes, for Commander and CQC-7, black handle only, limited quantities.

Yes, stainless steel, rear-mounted with clip facing forward for quick deployment.

• Women’s and children’s sizes are true-to-size.
• Men’s sizes: XL Emerson ≈ XL Beefy-T.
• Shirts are slightly trimmer (athletic fit).
• Snug fit in a regular shirt? Consider upsizing one size in Emerson.
• Looser fit? Your usual size should work.

• Each shirt is an individual work of art. Variations in color, shading, and small holes or tears are intentional.
• Shirts are printed in-house, not mass-produced overseas.

No. We respect privacy and do not share your information.

Yes. We use Shopify with SSL encryption and are PCI DSS compliant.

• Yes. Available on each knife product page.
• Engraved knives are final sale.

Yes we do. They are available on our Gift Card page.