Our Guarantee

EMERSON GUARANTEE POLICY

To register your Emerson Knife, please click here.

If you purchase an Emerson knife from any other source outside of Emerson Knives direct, please be aware that there are very close counterfeits now on the market. We have gotten several obvious counterfeits sent to us for warranty repair (it figures). If it is a deal too good to be true – it is a fake. PLEASE BUY FROM REPUTABLE DEALERS ONLY!

COUNTERFEIT WARNING – PLEASE CLICK TO READ!

Congratulations on your selection of an Emerson knife. You can be assured that the finest in design technology, materials, and workmanship have been used to insure that your knife will give you long lasting service and use.

Care and Maintenance
Minimal care is all that is required to insure the maximum potential that your knife can provide for you. Clean the knife periodically and lubricate the pivot area with light oil, especially after exposure to salt water or acidic environment.

Your Emerson knife is built to withstand the rigors of extreme use, but it is a knife, not a chisel, screwdriver or hammer, and it is not intended for use as such. This knife is a cutting tool and is not designed for throwing. Do not use it in that capacity.

Resources:
Get to Know Your Knife - Technical Information
Sharpening your knife | User tutorial

Guarantee
Your Emerson knife is guaranteed against defects in material and workmanship and has a limited lifetime warranty, to the original owner. This guarantee is void if the knife has been abused beyond normal wear and tear or used beyond what are considered the normal parameters for a folding knife. It is up to the discretion of Emerson Knives whether to repair or replace damaged or defective items, and we reserve the right to replace old or out of date parts with new parts as necessary. For warranty service ship the knife postage paid and insured with $14.00 (Contact us for the shipping price if outside Cont. U.S.) for return shipping directly to Emerson Knives.

**Please print and fill out the Emerson Knives Service Form and send it along with your knife**

*WE DO NOT DO SERVICE, WARRANTY WORK OR SHARPEN ANY KNIVES THAT HAVE BEEN CUSTOMIZED OR ALTERED OUTSIDE OF OUR FACTORY AND OR WERE NOT MANUFACTURED BY EMERSON KNIVES, INC.

FORMS: PLEASE PRINT, FILL OUT AND SEND WITH YOUR KNIFE.
Service Form – Click here to Print out and send with your knife.
SERVICE FORM- Click here to print and send in with your Custom Knife

Implied Warranty
Emerson Knives will not be responsible for careless handling, unsafe use and assumes no responsibility for incidental or consequential damages, with respect to economic loss or injury to property. Some states do not allow the exclusion for limitation of incidental or consequential damages, so the above limitations may not apply to you.

Sharpening Recommendations
We recommend that you sharpen your Emerson Knife the old fashioned way, on a bench mounted stone or diamond lap. The chisel ground blades should be sharpened on the beveled side only, and never sharpened on the flat side. You may remove the burr on the flat side by laying the blade flat on the hone and lightly touching the blade keeping it flat on the hone. Finish by stropping both sides on a piece of leather mounted on a hard flat surface. Never use a motorized or power driven sharpening device. It will ruin your blade. We will factory sharpen your knife if you prefer. Just ship, insured to us with $19.00 for shipping (Contact us for the shipping price if outside Cont. U.S.) and sharpening.

Resources:
The Emerson Knife Anatomy | Understanding your knife.
Sharpening your knife | User tutorial

For payment, if you can send a money order or contact us with credit card information so we will be able to return your package faster. If you send a personal check we will have to hold shipping the package up to 10 days for the check to clear the bank. More detailed sharpening instructions can be viewed

Return Policy/Restocking Fee
There is a $20.00 restocking charge for the return of any items to Emerson Knives for refund. All items must be returned to us within 7 days of receipt of order for refund/exchange. Returned items must be new, unused and in original box with original paperwork. A copy of your Emerson Knives invoice must be included with your return/exchange.

*WE DO NOT DO SERVICE, WARRANTY WORK OR SHARPEN ANY KNIVES THAT HAVE BEEN CUSTOMIZED OR ALTERED OUTSIDE OF OUR FACTORY AND OR WERE NOT MANUFACTURED BY EMERSON KNIVES, INC.

Resources:
Emerson Knife Anatomy
Service Form – Print out and send with your work order.
SERVICE FORM- Custom Knife

Shipping Address:

Emerson, Inc.
1234 254th St.
Harbor City, CA 90710

Phone: 310-539-5633
Fax: 310-539-5609